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Box Office

VIRGINIA THEATRE BOX OFFICE

Box Office Hours:
The Virginia Theatre Box Office is open from 10 a.m. to 5:30 p.m. Monday through Friday, and 2 hours prior to each performance on weekends.

Parking:
Parking is available in metered spaces on the streets surrounding the theatre (Park Avenue, Randolph Avenue, State Street, Main Street, etc.). Please see individual meters for enforcement times and rates, as they do vary. The City of Champaign Hill Street Parking Deck (123 West Hill Street) is 1½ blocks from the theatre.
Click here for more information on the Hill Street Parking Deck and municipal parking lots.

How to Purchase Tickets

Types of payments accepted:

  • Cash (walk-up only)
  • Check (walk-up only)
  • Credit Card (Visa, MasterCard & Discover)
  • Full payment is due at time of purchase
  • $1 of every ticket goes to the Virginia Theatre Restoration Fund.
  • Tickets may be left at Will-Call, emailed, or, for a flat fee of $1.25 your tickets will be mailed to the address of your choosing.
  • All sales are final. No refunds.

 

Admission Policies
Tickets are required for all ages, for all shows. One admission per ticket. Infant comp tickets may be available for select performances; please inquire with the Box Office prior to ordering tickets. Each show’s presenter will determine age restrictions for entry, if applicable.

If your tickets are waiting for you at Will Call, bring a photo ID with you. In some cases, latecomers will be seated at the discretion of the production.

No cameras or recording devices. Any exception to this policy would be announced at the performance as well as in -advance, when possible.

There is no outside food or drink allowed inside the Virginia Theatre at any time. Smoking is strictly prohibited in the Virginia Theatre.

For everyone’s safety, the Virginia theatre inspects all bags upon entry of the theatre.  Please allow extra time for this process.

Accessibility
The newly-restored Virginia Theatre has updated all of its restrooms to be ADA-compliant and now includes transfer seating on both levels plus wheelchair-accessible seating on the auditorium’s main floor. Up to 18 wheelchairs can be accommodated with one companion seat available per wheelchair. Tickets for accessible and companion seating may be purchased by calling 217-356-9063.

The theatre also features a wheelchair lift for guests accessing the stage from the auditorium, a LULA (Limited Use Limited Access) elevator allowing access from the stage to the downstairs dressing rooms, and an elevator allowing access to the building’s upstairs lobby and restrooms.*

Assisted listening devices are available upon request. A single earpiece bud, ear speaker, or neck loop may be used by a guest to enhance their enjoyment of films, spoken word events and some live performances. Devices may be obtained at the box office before the show. A credit card, driver’s license or other form of ID is required.

Sign Language interpretation can be made available for events, upon request. Please give 2 weeks’ notice to the box office.

For specific questions about the assisted listening devices, accessible seating or other accommodations, please call the box office at 217-356-9063.

*Please note that the Virginia’s mezzanine and upper balcony seating are still accessible only via stairs.

Group Sales
If you have a party of 10 or more, we may be able to offer a discount (dependent on show)! Please call 217-356-9063 to speak to our Group Sales Coordinator. Group discounts vary by event and by presenter.

Important Information About Third Party Ticket Vendors

There are many websites offering to resell tickets to shows at the Virginia Theatre. For the best available seats — at the originally advertised price — and to reduce the risk of fraud, you may purchase tickets through our box office, at the Virginia Theatre’s official website (thevirginia.org), or charge by phone at 217/356-9063. 

Please note that only valid Virginia Theatre tickets will be honored at the door. If you purchase tickets through a third party, such as a ticket broker, the third party must be duly authorized by and registered with the State of Illinois, and comply with applicable law. Tickets sold in violation of the law may be confiscated without compensation.

 

Ticket Sale Terms and Conditions:
Virginia Theatre tickets are a revocable license, and the Virginia Theatre/Champaign Park District and/or the event organizers may deny ticket holders entry (and subsequently issue full refund) for any reason. Users of Virginia Theatre tickets assume all risks of personal injuries and property damage or loss incidental to the events for which theatre tickets are issued, whether occurring prior to, during, or after the event. Management reserves the right to refuse admission or to eject any person whose conduct management deems to be disorderly or intrusive upon the enjoyment of other patrons.

 

Photography of any kind, video recording, and use of cell phone and texting devices while attending events is usually prohibited unless indicated otherwise. Violators of this policy may be ejected without refund.

Outside food/beverages or weapons of any kind are not permitted in the venue and may result in ejection without refund.

In case of event cancellation or date/time change, keep your ticket and contact the theatre for more information. The Virginia Theatre is not responsible for lost or stolen tickets.

Tickets are issued by the Virginia Theatre on behalf of the producer, which may or may not be the Virginia Theatre/Champaign Park District. Tickets obtained from sources other than the Champaign Park District (and Virginia Theatre), its authorized agents or the theatre box office may be lost or stolen, or not in compliance with applicable law and may not be honored. Tickets not purchased from Virginia Theatre box office or www.thevirginia.org must be through a third party vendor, ticket broker, person, firm, entity, service, or internet website operation duly authorized by and registered with the State of Illinois and who or which complies with all applicable federal, state, and local laws. Unlawful resale of tickets (or attempted resale) is grounds for seizure and cancellation without compensation. All sales are final.

SORRY, NO REFUNDS, RETURNS, OR EXCHANGES.